Dell printers are some of the best printers out in the market today. But just like any hardware, you may encounter some problems using this equipment. This situation is true for first-time buyers as well as for those of you who have already been using the product for some time now.
For problems with Dell printers, the first thing that you will do is open the company’s website. You can go directly to the “Contact Us” page of the company. On this page, you will see several options on how to fix or troubleshoot printing problems.
Tips offered by Dell.com for Dell printers
Before going to the contact information for Dell problems, here are some of the ways by which you may contact the company for help on your products:
1. Use its community forum. There are people out there who may have encountered the same problem you have now. You can use Dell’s forum to raise your questions. You can use the forum to search for problems similar to yours.
2. Get technical support through online chat. A customer support representative from the company is willing to extend a hand.
3. You may also call them when needed. Make sure you’re ready with your express code and your service tag before you call the company for help.
4. Sending an email message is recommended if you’re having minor problems with your Dell printers. Expect an answer within one business day.
Best contact information and phone numbers on Dell.com
Dell is open for support to all its customers worldwide. Here is a list of the best contact information from Dell.com:
1. If you are from Canada or US
Phone Number: 800-285-1653
If you are from other countries
Phone number: 512-728-7424
There are call centers that may answer your calls depending on where you are from. The call center agents will diagnose the problems regarding your Dell printers. He can arrange for a repair when necessary. He does this by calling the Dell call center nearest your area.
2. For US consumers
Phone number: 1-800-285-1653
This line is available 24 hours a day, seven days a week.
3. For concerns on other Dell products
Premium Service Phone Support
Phone Number: 1-866-934-3355
You can use this number for speeding up and to configure your Dell PC.
If you have questions with other Non-Dell products, you may also call the company for help. You can use this section for software support. The site listed contact information for PC accessories, security software, operating systems, networking and gaming. Simply click the mouse over the name of the product you are encountering problems with.